Security and your data.
An AI employee works with your files, your email and your business apps. Here is exactly how SvanaAi looks after them.
What stays where
Your files stay on your computer
The Windows app works on your files where they are. Your folders aren't uploaded; only what a step needs is sent to the AI - the text of that step, or a picture of the screen when it has to click.
Your apps are connected by you
You connect each app on its own sign-in page - SvanaAi never sees those passwords. Their sign-ins are kept encrypted, and you can disconnect any app at any time.
Your data is yours
Download everything SvanaAi keeps about your account, choose how long tasks and memory are kept, forget a single task, or delete your account.
How it's protected
- Two-step sign-in with an authenticator app (and backup codes); required for our own admin accounts
- Passwords are stored only as salted hashes; repeated wrong sign-ins are slowed down and blocked
- An email when your account signs in from somewhere new; "Sign out everywhere" ends every sign-in at once
- App sign-ins and cloud keys are encrypted at rest; everything travels over HTTPS
- It asks before it sends, pays, publishes or deletes anything - and you can approve from your phone
- It never types your passwords or card numbers, and never solves CAPTCHAs
- Instructions hidden in web pages, emails or files can't give it orders: it spots them, ignores them and asks you before any step they could have steered
- Undo the file changes a task made, and replay its steps with screenshots
- An emergency stop on your phone ends everything that's running
- Every sign-in, connected app and admin action is recorded in an audit log, kept for over a year
- Every new version must pass the same 300-task safety and quality check before it ships
Who else handles data
These are the companies involved in running SvanaAi, and what each one sees.
| What for | What they see | |
|---|---|---|
| Amazon Web Services | Hosting SvanaAi's servers and database | Account data, tasks, projects you keep online |
| DeepInfra | Running the AI models | What each AI step needs (text, and screen pictures when clicking) |
| Stripe, PayPal, Razorpay | Payments | What's needed to take a payment - SvanaAi never sees card numbers |
| Our email provider | Sign-in codes and notices | Your email address and the message |
| Apps you connect | Only the ones you choose (Google, Microsoft 365, HubSpot ...) | What a task reads or changes there, with your OK for changes |
For larger companies
Enterprise customers can run SvanaAi on their own server, in their own cloud account or data centre - including the AI models on their own hardware - so nothing leaves their network. An independent SOC 2 audit is planned. Ask us for our security answers and data processing terms.
Found a problem?
Tell us about a security issue and we'll look at it straight away: support@svanaai.com